The pull-down lists do not have any choices to select for
my answers, so I cannot submit my information. How can I complete
The SMDEP Web application has functions that depend on your
Web browser. We strongly suggest using Internet Explorer 5.01
or above. While other browsers (eg., Firefox) may work with
the application, we cannot provide support for them.
After clicking the "Apply Now" link to access the application,
I receive a pop-up window informing me that I must have Internet
Explorer 5+. How can I get a higher browser version for my computer?
You will need to upgrade your browser or use a computer that
already has a browser version that meets the application requirements.
For free upgrades, go to the Microsoft Web site to download
Internet Explorer. For more information on browsers, refer to
technical questions 1 and 3.
How can I tell if I have a sufficient browser version of
Internet Explorer to successfully complete the Web application?
To identify your current version of:
Internet Explorer: View the splash screen that appears when you first open the browser, or go to "About Internet Explorer" in the Help pull-down menu.
For more information on browsers, refer to technical questions
1 and 2.
I can not view the Transcript Matching Form or Recommendation
Form. Do I need to purchase special software to view and print these
No. You can get the required software for free! You will need the
latest version of Adobe Acrobat Reader to view and complete the Transcript
Matching Form and the Recommendation Form, which are editable PDFs. Download Adobe Acrobat Reader.
The application does not recognize my username and password. What should I do?
The login screen will not allow access to the application unless
the username and password are entered exactly as they were entered
in the registration page. Applicants encounter problems when
they mistakenly enter a space behind the username or password.
If you cannot identify the correct password, use the "Cannot
remember your User Name or Password?" option to receive an e-mail
with your login information. Copy and paste the information
into the login screen.